HikeLetter | PMP Training & Certification Online Course | Project Management Learning

Overview

Course Description

Certification: ISACA Information Technology Certified Associate (ITCA)
Provider: ISACA
Exam code: ITCA (certification identifier; no separate numeric exam code listed)
Exam format / duration: ITCA is a multi-certificate pathway; confirm the selected certificate's current exam format with
ISACA
Official question count: Varies by selected ITCA certificate or exam; verify the official candidate guide
Passing score: Verify the current passing requirements for the selected ITCA certificate
Exam fee (USD): Current fees depend on the selected certificate and registration; verify with ISACA

Course Questions

10 Questions

At a small business, consider this situation: A user receives an unexpected email asking them to open an attachment urgently. What is the safest first action?

A. Verify the sender and request through a trusted channel before opening the attachment. B. Ignore the issue unless it causes an immediate outage. C. Bypass the approved process to finish the task more quickly. D. Share credentials or sensitive data with any colleague who asks.

At a small business, consider this situation: A workstation is no longer receiving security updates. What should IT support do?

A. Share credentials or sensitive data with any colleague who asks. B. Assess the exposure and apply supported updates or an approved replacement/mitigation plan. C. Ignore the issue unless it causes an immediate outage. D. Bypass the approved process to finish the task more quickly.

At a small business, consider this situation: An employee needs access to a shared folder for a temporary project. What is best practice?

A. Bypass the approved process to finish the task more quickly. B. Share credentials or sensitive data with any colleague who asks. C. Grant least-privilege access for the required period and remove it when no longer needed. D. Ignore the issue unless it causes an immediate outage.

At a small business, consider this situation: A laptop containing company information is lost. What should the employee do first?

A. Ignore the issue unless it causes an immediate outage. B. Bypass the approved process to finish the task more quickly. C. Share credentials or sensitive data with any colleague who asks. D. Report it promptly through the organization's incident process so the device and data exposure can be assessed.

At a small business, consider this situation: A user reuses the same password across several services. What should be recommended?

A. Use unique strong passwords stored in an approved password manager and enable multifactor authentication where available. B. Ignore the issue unless it causes an immediate outage. C. Bypass the approved process to finish the task more quickly. D. Share credentials or sensitive data with any colleague who asks.

At a small business, consider this situation: A team stores files on an unapproved personal cloud account. What is the main concern?

A. Share credentials or sensitive data with any colleague who asks. B. The organization may lose control over access, retention, data location, and security monitoring. C. Ignore the issue unless it causes an immediate outage. D. Bypass the approved process to finish the task more quickly.

At a small business, consider this situation: A system is unusually slow and displays pop-ups. What should a user do?

A. Bypass the approved process to finish the task more quickly. B. Share credentials or sensitive data with any colleague who asks. C. Follow the organization's security reporting process and avoid installing unapproved cleanup tools. D. Ignore the issue unless it causes an immediate outage.

At a small business, consider this situation: A business needs to restore files after accidental deletion. What should be verified?

A. Bypass the approved process to finish the task more quickly. B. Share credentials or sensitive data with any colleague who asks. C. That a suitable backup exists and can be restored within the required recovery objectives. D. Ignore the issue unless it causes an immediate outage.

At a small business, consider this situation: A public Wi-Fi network is available while travelling. What is the safest approach for sensitive work?

A. Ignore the issue unless it causes an immediate outage. B. Bypass the approved process to finish the task more quickly. C. Share credentials or sensitive data with any colleague who asks. D. Use an approved secure connection, such as the organization's VPN, and avoid untrusted networks when possible.

At a small business, consider this situation: A staff member receives a multifactor authentication prompt they did not initiate. What should they do?

A. Deny the request and report it immediately as a possible account-compromise attempt. B. Ignore the issue unless it causes an immediate outage. C. Bypass the approved process to finish the task more quickly. D. Share credentials or sensitive data with any colleague who asks.

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